WHAT WILL YOU LEARN?
SEP Travel and Tourism will transform your mindset, perspective, knowledge and capabilities. You will emerge with the leadership competencies to excel as a CEO, GM or senior executive in the travel and tourism sector.
Leveraging the full and unique benefits of open dialogue with faculty and world-class peers and through action-oriented learning activities, you will develop a number of key competencies that will empower you to lead your company and yourself to new levels of excellence.
KEY COMPETENCIES OF SENIOR EXECUTIVE LEADERSHIP
Align functions, units or geographies around the central objectives, strategies and values of your organization. Become better at translating, integrating and bridge building.
See, evaluate and exploit opportunities for new products,services or markets. Know who you should deploy when you need to use creativity.
Deepen your understanding of the broader competitive context and pan-organizational objectives, and the tools to navigate in uncertainty.
Drive change. Perfect your ability to identify the levers and key people to build impetus. Follow through on implementation.
Negotiating and influencing
Lead complex negotiations. Achieve more effective outcomes. Align different stakeholders, resources and capabilities to meet enterprise-level objectives.
Translate complex problems into meaningful yet simple explanations. Resolve crises, disputes or customer problems, and build commitment to meet shared goals.
Develop your empathy, self-awareness and emotional intelligence. Accelerate people skills to develop talent and minimize obstacles to achievement.
Empower other people to achieve more, delegating authority so that your team works without direct management.
The SEP for Travel and Tourism takes an integrative, general management approach to the key trends, concepts and issues facing the industry today and tomorrow.
You will explore leadership in the context of:
- The Global Economy: Implications for the Industry
- Decision Making in a VUCA (Volatility, Uncertainty, Complexity and Ambiguity) World
- Cross-Cultural Management
- Leading Innovation and Mission-Critical Leadership
- Operations Excellence and Innovation
- Global Strategy
- Distribution and Customer Strategies
- Corporate Finance
- Management Control and Business Problems
- Managing High-Performance Teams
In the final module, you will cover the following topics in addition to working on your action plan:
- Digital Marketing
- Digital Transformation
- Driving and Managing Change
- Entrepreneurial Leadership
- M&A and Strategic Alliances
- Organizational Structures and Strategy Implementation